Taylor Swift Fans Sue Ticketmaster Over Chaotic Eras Tour Ticket Sales, Fans Take Ticketmaster To Court

March 28, 2023 by  

In Los Angeles on Monday, fans of Taylor Swift attended a court hearing to confront Ticketmaster over its mishandling of online sales for the pop star’s latest tour. The ticketing giant and its parent company, Live Nation, are facing a lawsuit from Swifties across the United States filed in December, alleging “unlawful conduct” during the tour’s chaotic ticket sale.

The plaintiffs claim that Ticketmaster violated antitrust laws, among other allegations. Today’s hearing focused on procedural arguments and class action status. While the defense did not request class action, they reserved the right to do so. The plaintiffs are seeking a minimum of $2,500 in damages each from Ticketmaster. However, lead plaintiff Julie Barfuss of Salt Lake City stated that the case is about providing everyday fans with better opportunities to see their favorite performers.

Barfuss recounted her own struggle to obtain tickets, having attempted to purchase them 41 times on the first day of the sale, only to be repeatedly kicked out of the queue and confronted with errors. She then spent several more hours on the second day, finally managing to get through, only to find that the tickets she wanted were priced at $1,400.

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