Bastian Lehmann Swears at Customer In Email
September 17, 2013 by staff
Bastian Lehmann Swears at Customer In Email, The San Francisco-based delivery service, Postmates, has experienced an extremely unlucky bout of accidental e-mails between its CEO, employees, and an unhappy customer. Bastian Lehmann, founder and CEO of Postmates, had received reports of a complaint from customer Erin Boudreau. The response to this complaint has sparked an outrage from the customer and has been followed up by a series of apologies from the CEO and company.
Boudreau had sent in a complaint via e-mail to the company regarding her past orders. CEO Lehmann replied to an e-mail with an outline on how to resolve Boudreau’s issue, but he forgot to remove the part of the e-mail that was meant for employee eyes only. The portion of the e-mail that Lehmann wrote as a joke advised that “Someone also please tell her to f*** off.”
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