The Right Way To Remove A Computer Virus

March 29, 2012 by staff 

The Right Way To Remove A Computer Virus, STEP 1: Back Up Documents, Photos and Videos.
Save your important data to an external drive. Be sure to scan this drive and its contents after you remove the virus; you don’t want to re-infect your computer after the clean-up.

STEP 2: Reboot in Safe Mode
You have to prevent the virus from running when you try to remove it. To do this, reboot in safe mode. Safe mode runs only the Windows operating system and a few key programs. It’s a way to limit any malware from launching. Restart your computer and hit the F8 key on the keyboard repeatedly until you get to a black screen with the option of restarting in Safe Mode. Choose “Safe Mode with Networking” so that you can still get on the Internet.

STEP 3: Download Virus Scanner/Removal Tools
I recommend downloading two to three different programs to find and remove the malware. One may do the job, but three will almost certainly do the job. These three have worked for me and come highly recommended by PC Magazine and CNET:
PC Tools

STEP 4: Run Virus Scanners
Download, double-click to install, accept all the defaults they recommend, and then run each. This will take a while. When the programs locate a virus or any suspicious items, allow the programs to delete the files.

STEP 5: Reboot Normally
Reboot your computer normally; no need for safe mode. You should be back to normal now. If you have files backed up on an external drive, plug it in and use the security programs you downloaded to scan that drive before you open or transfer any files. If the virus is gone, go to step 6.

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