Tassimo Coffee Recall
February 27, 2012 by staff
Tassimo Coffee Recall, The manufacturer of Bosch-brand Tassimo brewers announced a massive recall Thursday after receiving dozens of reports of second-degree burns, including one involving a Canadian toddler.
About 900,000 single-cup coffee brewers with plastic discs have been sold in Canada since June 2008, and another 835,000 have been sold south of the border, BSH Home Appliances Corp. and Kraft Foods said.
The disc that holds the coffee or tea, sold since last August, can burst and spray the hot liquid, posing a burn hazard. The company is now offering a free replacement disc holder for the brewing mechanism.
The company says it received word of the first incident involving the brewer within months of the product launch in 2008, and received the first report of a problem with the disc last December.
One of the incidents involving the disc affected a two-year-old Canadian girl, who suffered second-degree burns to her face. In the U.S. a 10-year-old girl from Minnesota was hospitalized after receiving second-degree burns to her face and neck in an incident involving the single-cup coffee maker.
In total, BSH has received 140 reports of incidents about the brewing system, including 61 from Canadian customers and 37 involving second-degree burns, Health Canada reported Thursday.
BSH spokeswoman Brenda Lynch said Thursday that after fielding the first complaint about the brewer in late 2008, the company implemented some “modifications to improve this very low level of complaints.” And following “extensive research and testing, we really believe the new T-disc holder for the brewer is going to further reduce the risk and is the best remedy.”
Under Canada’s new consumer product safety law, which came into effect last June, companies are required to report any serious incident involving their product to Health Canada within two days of fielding the customer complaint.
The threshold for reporting an “occurrence” is if the event “resulted or may reasonably have been expected to result in an individual’s death or in serious adverse effects on their health, including a serious injury.”
Health Canada confirmed Thursday the company first reported incidents to the department last June, just before the law came into effect. At that time, the manufacturer informed Health Canada of 76 incidents in North America.
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