Stihl Ms 391 Chain Saw Recall Defective Flywheel
February 27, 2012 by staff
Stihl Ms 391 Chain Saw Recall Defective Flywheel, The US Consumer Product Safety commission along with STIHL Inc., announced a voluntary recall of around 3,000 MS-391 chainsaws because the flywheel could crack and parts could be thrown.
The defect could potentially cause personal injury. A free repair is being offered at STIHL dealers to replace the problematic flywheel.
The chainsaws were sold at authorized STIHL dealers nationwide between March 2011 and July 2011. The retail cost for this chainsaw was $530 – $550. The MS 391 is a gas-powered chainsaw that has an orange case and black handle with the words “STIHL” and “MS 391″ printed on the starter side of the unit inside an orange circle. The serial numbers that are involved in this recall are listed below. The serial number can be found on the crankcase to the right of muffler when looking at from the back on the unit.
Serial number ranges involved in the recall are:
28535 1759 through 28535 1956
28664 5278 through 28664 6277
28665 1283 through 28665 5577
28724 4317 through 28724 4480
28735 3627 through 28735 3647
Consumers who have the recalled chainsaw should not use it until they get a free replacement flywheel installed at an authorized STIHL dealer. STIHL’s customer service toll-free number is (800) 610-6677 and is available 8 a.m. and 8 p.m. ET (M -F). Consumers can also visit the company’s website at http://www.stihlusa.com/recalls/recall-MS391-powerhead/ for instructions on how to locate an authorized STIHL dealer.
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