Passenger Forced To Stand

November 24, 2011 by staff 

Passenger Forced To Stand, Arthur Berkowitz was forced to do just that on a U.S. Airways Anchorage-to-Philadelphia flight last summer when a morbidly obese man took one of the final remaining seats in his row.

Berkowitz told consumer advocate Christopher Elliot: “I didn’t fly from Alaska to Philadelphia on Flight 901. I stood.”

The obese passenger needed both arm rests to be raised, and his body reportedly took up half of Berkowitz’s seat. He was unable to sit during takeoff or landing, and could not use his seat belt.

U.S. Airways apologized, and offered Berkowitz a $200 voucher for his troubles. Berkowitz says he paid more than $800 for the flight. He’s also concerned the related safety issue has not been addressed.

The obese man was apologetic to Berkowitz, as was the cabin crew. However, they would not let him sit in one of their jump seats during the flight.

Sounds like a little more understanding – and addressing the safety issue – would’ve helped the carrier avoid the related publicity.

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