Papa Johns Racial Slur
January 10, 2012 by staff
Papa Johns Racial Slur, For the second time, a fast-food employee was fired after leaving behind a racial slur on a customer’s receipt. Minhee Cho is a Korean American who lives in New York City. Cho says she ordered a pizza from a Papa John’s in Harlem over the weekend, and was shocked to see how an employee identified her on the receipt.
Cho posted a picture of the receipt and her response on Twitter:
Hey @PapaJohns just FYI my name isn’t “lady chinky eyes”
The tweet set off a bombardment of backlash on the Louisville, Kentucky-based restaurant’s account on the social networking site.
Cho told media outlets that not only was the incident uncalled for, it was cheesy.
“I don’t think a giant corporation should write those things on a receipt,” Cho, communications manager for Pro Publica, told The New York Post. “That’s poor management. It was surprising to see that on paper; if they had said it in person, it would have been worse.”
The store’s owner, Ronald Johnson, told the New York Daily News he hesitated at first to fire the teen worker involved. “If I fire her, two years from now, she won’t even remember why she got fired. If I sit her down and talk to her, I can help her.” Johnson says he plans to offer sensitivity training to future employees.
The Gothamist reports that the restaurant’s phone lines were inundated with prank calls with “customers” asking to order Chinese food. The Post quoted a manager at the Papa John’s location named as Jerome says the crew often uses short-hand to identify customers when they’re busy, like “guy in the green shirt.” He took issue with Cho going public.
“I think the lady put it out there just to get some attention – some people like that type of attention. I truly don’t think it’s fair. It’s been taking up all our time. It’s been very disruptive” he was quoted as saying.
This isn’t the first time a fast-food clerk used a receipt to serve up a racially insensitive jab with an order. A California Chick-fil-A employee was fired after mocking two Asian customers on their receipts.
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