Most Returned Gifts

December 27, 2011 by staff 

Most Returned GiftsMost Returned Gifts, Monday is the unofficial “National Return Day” as nearly half of all Americans take at least one present back to the store it came from. But rules for returning gifts have become a little more complicated than in years past.

On the first day of business after Christmas, crowds line up outside of stores as people try to exchange gifts for items they had their hearts sent on.

“I’d like to not deal with the crowds. I’d just as soon not have to do it, but I mean there’s no sense in keeping something you’re not going to use either…and utilize,” said Bonnie Wood while she was browsing to exchange sweaters.

But you don’t want to wait to avoid the lines as a few major stores have shortened their windows for holiday returns.

Sears is giving customers 30 fewer days than last year to return computers and jewelry
Best Buy shortened its return policy by one week unless you’re a Rewards member
And has 29 product-specific return policies
Electronic gifts will be especially hard for people to return:

Walmart is giving consumers only 15 days to return cameras will not permit the return of large televisions, and many items have a restocking fee of up to 60 percent
And Toys R Us will not allow the return or exchange of an electronic item if it’s been opened
Returning presents after Christmas has become its own tradition, but people say the after-Christmas sales take the hassle out of bringing presents back. And most stores are prepared for the inevitable returns.

“I think stores are all geared up today for returns so it’s pretty smooth,” said shopper Greg Tuttle.

“My sister and I decided maybe today we’d go out and find some deals and we actually found a lot more than we planned to get I think,” Wood said.

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