March 28, 2012 by staff
IPad Refunds, Following allegations by an Australian agency that Apple’s advertising deceived people into thinking its new iPad could run on on all 4G networks, the company has said that it will offer refunds to any iPad buyers who believe they’ve been misled.
According to a report from the Australian Broadcasting Corporation, the Australian Competition and Consumer Commission told a federal court that Apple had not heeded warnings from the consumer watchdog that it was misleading consumers
?In the week since customers have gotten their hands on the new iPad, complaints have piled up. Owners have said Apple’s newest tablet overheats, has WiFi connectivity issues and takes a long time to recharge.
In court, the report said, Apple said that it never claimed that the device would work on Australia’s 4G networks, which are run by the telecom company Telstra. The iPad is, of course, compatible with what is known as “4G” in the U.S. — the LTE networks of Verizon and AT&T — but doesn’t work with the LTE in Australia. The networks operate on different frequencies.
According to a report from Fox News, Apple lawyer Paul Anastassiou said, “At no point in any promotional material for which Apple was responsible has Apple said at any time that the new Apple device is compatible [with Telstra 4G].” He continued, “No such representation in our submission is conveyed by the use of the acronym 4G in the name of the device…Prior to the launch of the product there was significant press pointing out that the device is not compatible with the Telstra 4G LTE network.”
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