December 30, 2010 by staff
Coupons Online, Offers daily rage among consumers, but dealing with the response can be a real headache, especially for small businesses that see clients by appointment only. Sites like Groupon, LivingSocial, and BuyWithMe Tippr and may sell hundreds of coupons in one day, which can flood enterprise service-based phone calls. The solution is scheduling software online as a Full Slate. With full slate, customers who are eager to benefit from an agreement can not go to the website of the company, see if there are openings, and make appointments to redeem their coupons.
Online planning allows a better experience for businesses and consumers. “Most of these companies do not have a receptionist,” says Bill Lange, CEO of the full slate. “And even if they do, the volume of calls daily from a face can be overwhelming.” Take White Laser Express, a chain of teeth whitening is managed several transactions LivingSocial. “The first time I ran a coupon in Denver, I almost drowned,” said owner Rob Albiston. “The phone rang constantly while I had customers in the chair.”
Hundreds of phone calls are not only disruptive and time for the company; it can be frustrating for the holders of coupons, too. “Getting a busy signal or voice mail can make a bad first impression,” says Lange. “Most consumers see online calendar as a commodity to value added, and it allows a company to differentiate itself in the customer service.”The next time White Laser Express ran an agreement, it included a link to online self-clockwise. It sold more coupons, and 75% of appointments were booked online.
In his most recent promotion, White Laser Express provides that appointments must be made online. This time she has sold more than a thousand coupons, and virtually everyone online self-programmed. “I took less than 10 calls,” says Mr Albiston, “which is great.” His advice: Every business appointments motor, an agreement must set daily planning online in advance and develop the details of redemption.
Be prepared to redeem coupons is the key to a successful promotion. For a coffee or a bakery, this may mean having more cups or cupcakes in hand and very counter staff to accommodate the increased foot traffic. But for companies that offer personal and professional services, this means having an effective way to go. Full Slate online planner is like a virtual receptionist, it frees the owner of the company to focus on providing outstanding service and turning the holders of coupons into loyal customers.
About Full Slate
Slate is full mission to help small businesses use the Web to fill their appointment books. Our easy-to-use online planning is specifically designed for companies offering personal and professional services – all those who want more appointments, new clients and customer loyalty. With full slate, customers can go online anytime to make an appointment so you never miss a call or an opportunity.
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