October 12, 2011 by staff
Blackberry Outage, BlackBerry users worldwide were exasperated on Wednesday as an interruption of mail services, messaging and mobile Internet in the U.S. spread and Canada and spread until the third day in Europe, Asia, Latin America and Africa.
Research In Motion Ltd., the Canadian company that manufactures the phones, said users in the Americas “may be experiencing intermittent service delays this morning,” and said it is working to fix the problem.
What seemed to be the biggest blackout in years for BlackBerry users, many of whom reported long instead of “intermittent” loss of service.
Abroad, the problems began on Monday. On Tuesday, RIM said a crucial link in the infrastructure had failed and a backup does not work well. He said it was working to get through an accumulation of traffic. He has not explained why the blackout spread to North America on Wednesday.
The interruption of service, the longest in many years, added to the problems of RIM. The company is struggling with slowing sales, delays in getting new phones out, a tablet has been a failure and the actions that they are approaching a minimum of five years.
The duration of the last interruption would require large companies to rethink the use of the BlackBerry, said Gartneranlyst Carolina Milanesi. Many of them have kept the phones due to the quality and efficiency of its email system, but is now in question, he said.
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