Avaira Toric Contact Lenses Recall
October 30, 2011 by staff
Avaira Toric Contact Lenses Recall, In full cooperation with the Organization of the United States and Drug Administration, CooperVision, Inc. is to continue working with the FDA, distributors, customers, professional eye care and contact lens wearers to complete the withdrawal of the world began on August 19, 2011 in some batches of Avaira ® toric contact lenses.
“Our first priority is always the health and safety of all users of CooperVision lenses and, as such, responded quickly to customer complaints by initiating a voluntary recall,” said Christine Moench, vice president of Global Regulatory Affairs and Quality. “We want to ensure that all consumers are aware of this action and know where to go for more information.”
If you wear contact lenses, toric and experience any symptoms Avaira, CooperVision recommends you stop using the glasses immediately. Contact your eye care provider for advice.
If you wear toric contact lenses and no symptoms Avaira, CooperVision recommends that:
Go to the website of CooperVision www.coopervision.com remind / recall and enter the batch number of the packet to determine if the lenses are removed.
If you prefer, you can contact us on our consumer hotline (1-855-526-6737).
If your lenses are removed, immediately remove your existing lenses, discontinue use of lenses and lens back to your eye care professional or point of purchase.
The recall was initiated due to the accidental presence of residues in some batches of Avaira Toric lenses, which can cause blurred vision, discomfort or eye injuries that require medical treatment. Not everyone experiences the same symptoms. Since the beginning of the withdrawal, the company has received some additional complaints of severe eye pain. Avaira Toric contact lens wearers who experience any symptoms should stop using the lenses immediately and consult their eye care.
We have an ongoing relationship with the professionals to continue to identify all affected lots on the market. To date, the recall has affected about 600,000 Avaira toric contact lenses in the U.S.
As part of memory, CooperVision notified its customers and asked the eyecare professionals to contact their patients regarding the recall. Because CooperVision lenses are sold through distributors and professional eye care, efforts have focused communication through these channels to reach the majority of lens wearers effectively. Within the first two weeks of the start of the withdrawal on August 19, 2011, CooperVision completed the following actions:
Notifications sent worldwide recall of more than 9,000 customers Toric CooperVision Avaira.
Contact with more than 7,000 U.S. professionals eye care they have received or samples Avaira toric contact lenses.
A press release issued by GlobeNewswire from the parents of CooperVision, Cooper Companies, in relation to the voluntary recall of limited lots of CooperVision Avaira toric lenses.
Information included in the website CooperVision lens users to quickly and easily check if the lenses are affected (www.coopervision.com / recall), established a toll-free consumer hotline (1-855-526-6737) and included a notice in www.coopervision.com information.
Instructed dealers to return all products Avaira Toric – not just the specific lot number – so you could ensure that CooperVision affected targets were dropped.
Provided retailers and distributors access to patient communication materials – including postcards and emails – to send Avaira toric lens users affected by the recall.
Worked with professional eye care to specifically eliminate the affected lots of Avaira Toric products, making available more than 3,500 customized reports detailing specific affected lots for your area.
Display the customer resources to answer questions from patients, and a dedicated team of customer service representatives were available to contact patients on behalf of professional eye care.
The implementation of this efficient and effective recall remains a priority for CooperVision.
CooperVision, a unit of The Cooper Companies, Inc. / COO quotes/zigman/157221/quotes/nls/coo -0.53%, is one of the world’s leading manufacturers of soft contact lenses. The company produces a wide range of months, two weeks and daily disposable contact lenses, all with advanced materials and optics. CooperVision has a strong tradition of resolving the most difficult challenges vision, such as dryness, astigmatism, presbyopia and eye, and offers the most comprehensive collection of products spherical, toric and multifocal available. Through a combination of innovative and focused professional support, the company brings a refreshing perspective to the market, thus creating real benefits for customers and users. For more information, visit www.coopervision.com.
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